State Contact Information for Reporting Abuse of Vulnerable Adults

The federal government, states, commonwealths, territories and the District of Columbia all have laws designed to protect vulnerable adults from abuse and guide the practice of adult protective services agencies, law enforcement agencies, and others. These laws vary considerably from state to state.

The definition of vulnerable (or compromised) adult: “Any adult who, due to elderliness or physical, intellectual, and/or neurocognitive disability or emotional and/or psychiatric difficulties has reduced capacity for self-protection and personal agency.” (From the DOMA Safeguarding Policy)

STATE CONTACT INFORMATION:

District of Columbia:

  • Adult Protective Services Hotline: (202) 541-3950

  • Long-Term Care Helpline: (202) 434-2190

Delaware:

  • Aging and Disability Resource Center Elder Abuse Hotline: (800) 223-9074 or (302) 424-7141 (TTD)

  • Division of Long-Term Residents Protection (Complaint and Incident Line): (877) 453-0012

Maryland:

  • Adult Protective Services Hotline: (800) 332-6347

  • Nursing Home Abuse/Neglect: (410) 402-8108 or (877) 402-8219 (toll-free), or file a complaint online with the Office of Health Care Quality

  • Assisted Living Facility Abuse/Neglect: (410) 402-8217 or (877) 402-8221 (toll-free), or file a complaint online with the Office of Health Care Quality

  • Long-Term Care Ombudsman Program: (800) 243-3425 or (410) 767-1100

  • Attorney General’s Medicaid Fraud Unit: call (410) 576-6521 or email MedicaidFraud@oag.state.md.us

Virginia:

  • Adult Protective Services Hotline: (888) 83-ADULT (888-832-3858)

  • State Long-Term Care Ombudsman: (800) 552-3402 (toll-free) or (804) 565-1600 (local)

  • Senior Medicare Patrol: (800) 938-8885 or (804) 644-5628

  • Attorney General’s Medicaid Fraud Control Unit: (800) 371-0824 or (804) 371-0779

Pennsylvania:

  • Adult Protective Services Hotline: (800) 490-8505

  • Nursing Home/Long-Term Care Abuse: (800) 490-8505 or (800) 254-5164

  • Long-Term Care Ombudsman Program: (717) 783-8975

  • Attorney General’s Senior Protection Helpline: (866) 623-2137

North Carolina:

  • Department of Health and Human Services CARE-LINE: (800)-662-7030 (toll-free in-state)

  • Nursing Home/Long-Term Care Facility Complaints: call the Division of Health Services Regulation at  (800) 624-3004 (in-state) or (919) 855-4500

  • Office of the State Long Term Care Ombudsman: (919) 855-3400

  • North Carolina Senior Medicare Patrol Program: (855) 408-1212

  • Attorney General’s Medicaid Investigations Division: (919) 881-2320 or visit the Division web page to complete a report online

For states not listed, find your state’s requirements and contact information here.

Questions about the DOMA Policy and materials? Contact us